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Transparency

Cookies Notice

Last updated 31 May 2026

This page tells you the small bits of data we store in your browser when you use our tools, and why. Honestly, it's a short list.

The short version

We only use cookies that are strictly necessary for the tools to work — primarily, the one that keeps you signed in. We don't use cookies for analytics, advertising, or tracking. We don't share cookie data with any third party for marketing purposes.

Because none of our cookies are for marketing or non-essential tracking, we don't show you a "Accept all / Reject" banner. Under the UK Privacy and Electronic Communications Regulations (PECR) and the ICO's guidance, strictly-necessary cookies can be set without prior consent — but we still want you to know what's there.

What we actually set

Cookie / ItemSet byWhat it doesLifetime
sb-<project>-auth-token Supabase (our auth provider) — stored in browser localStorage, not as a traditional cookie Keeps you signed in. Without it you'd have to log in on every page. Until you sign out or 1 week, whichever is sooner
rf_device_user RobinsFire Hub Remembers which assessor (Marco / Neil / Lisa) is using a shared device, so the Inspection Tool can stamp captures correctly. Until you sign out from that device
rfh_inspection_session Inspection Tool PWA Saves your in-progress walkthrough on the device so a phone reboot or accidental refresh doesn't lose your work. 24 hours after last activity, or until you Submit the inspection
fra_preinspection_* Pre-Inspection Tool Saves your prep draft locally so you don't lose work if you close the tab mid-stage. Until prep is saved server-side
inspection_tool > pending (IndexedDB) Inspection Tool PWA Queues photo / video / voice uploads when you're offline on site, retries when you're back on signal. Until the upload succeeds (or after 10 failed attempts)

What we don't use

If we ever add anything beyond strictly-necessary cookies — for example, to measure how often a feature gets used — we'll show a proper consent banner first and update this page.

How to control cookies

Because what we set is strictly necessary, blocking or deleting it will break things:

That said, you're in control. Most browsers let you clear site data or block all storage for a specific origin:

If you do clear our site data, simply sign in again and the necessary items will be re-set.

Third-party cookies on linked pages

If you follow a link from our tools out to a third-party page (for example, a SmartHub-hosted booking calendar, or the SmartHub dashboard linked from your workspace), that page's own cookie policy applies. We don't control what third-party sites set on their own domains.

Contact

If anything on this page doesn't match your experience, or you have questions about how we use storage on your device, email marco.fiore@cambsfiresafe.com.

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