RobinsFire
Operations Hub

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FAQ & quick answers

Common questions answered — for assessors,
reviewers, admin and customers.

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RobinsFire Hub — internal use only
Job Tracking
Job Checklist
Step-by-step guide through the complete FRA workflow from pre-inspection to report delivery. Start a job here and tick off each phase as you go. Supports multiple active jobs simultaneously — each saves its own progress independently.
When to use: Start a new job as soon as an assessment comes in. Keep it open alongside the workflow.
Open
Assessment
Pre-Inspection Prep
Research the premises before your visit. Covers building lookup, risk profiling, guidance signposting and generates a site briefing so you know exactly what to look for.
When to use: Before every site visit. Optional but strongly recommended.
Launch
FRA Notes Tool
The main desktop write-up tool. Enter your site notes across 5 sections and the tool generates PAS 79-compliant narratives, findings and an executive summary. Pushes narratives directly to FastField — findings must be entered manually.
When to use: Once you are back from site and ready to write up the report.
Launch
Admin
FRA Processor
Upload a downloaded report PDF and get back a cleaned version. Removes blank template pages and sorts findings by priority (High first, then Moderate, Lower, N/A). Original file is never modified.
When to use: After the completed report has been downloaded from FastField.
External Platforms
FastField / RobinsField
Mobile forms platform. Used for on-site capture (Site Notes Form) and completing the FRA Report Form after the push from the Notes Tool. The same platform — RobinsField is the branded version.
When to use: On site for inspection capture, and post-write-up to complete and submit the report form.
Open
SmartHub
CRM and website platform. Handles client records, follow-up automations, enquiry forms and communications. Client management lives here rather than in the hub.
When to use: For client management, chasing enquiries and reviewing automation workflows.
Open

Jobs Pipeline

Jobs move between stages automatically as inbox events arrive.
Assessor
Methodology
Sort (list)
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Drop your PDF here
or click to browse
Choose PDF
Processing…
Analysing pages and classifying findings
✓ Done — report processed
Download cleaned PDF
Auto-fill details
Templates
Quote / Proposal Email
Send a professional quote following an enquiry
Enquiry
Findings Summary Email
Plain English summary of key findings for the responsible person
Post-visit
Report Delivery Email
Covering email when sending the completed FRA report
Delivery
Remedial Action Chase
Follow up on outstanding actions past their due date
Follow-up
Annual Review Reminder
Prompt clients when their FRA is due for renewal
Renewal
Invoice Chase
Professional prompt for overdue payment
Admin
Report Delivered
Send to client with completed FRA report. BCC robinsfirenotifications@gmail.com — moves job to "Ready for delivery". Click Mark as Sent on the job card when fully done.
Delivery
Premises & Building
Fire Detection & Warning
Escape Routes & Assembly Point
Responsible Person & Fire Wardens
Fire Wardens
Special Arrangements
Document Settings
Your Profile
Company
Hub Assistant

The hub assistant is powered by the Anthropic API. The API key is stored securely on the server — no setup needed.

Configured
Saved
Changelog
v1.5 April 2026 New
Home page redesigned as a clean 3-step workflow — Start New Inspection, Write Up Report, Process Report. FRA Processor moved into the hub as a web-based upload tool (no local server needed). Job Checklist moved to Tools page. Hub assistant API key moved server-side. Welcome screen and changelog updated.
v1.4 April 2026 New
Jobs page added — live job status pulled from Gmail inbox via IMAP. Expandable job trail shows full stage history. Stage filter pills. Deployed to Railway at robinsfirehub.co.uk. FRA Processor gracefully disabled on hosted version (requires local server).
v1.3 April 2026 New
Welcome screen added. Tools directory page built out. Profile nudge on home page. Changelog added to settings.
v1.2 April 2026 Improved
Settings page added with full profile, role and company fields. Templates updated to auto-populate from profile. Job Checklist rebuilt with multi-job support and job type selector.
v1.1 April 2026 New
Job Checklist added. FRA Processor button added to home page. FastField and SmartHub logos embedded. Contextual tags added to tool cards.
v1.0 April 2026 Launch
Initial hub launch. Home page with tool cards, Templates page with six client email templates, navigation, hub assistant with full workflow knowledge base.
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Editing existing broadcast
Visible to every active client.
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